Last updated: 25 June 2026
1. Scope
This policy applies to paid PARTECH digital products, document fulfilment and professional service routes.
2. Before work starts
If a cancellation request is made before drafting or fulfilment work starts, PARTECH will usually provide a full refund.
3. After work starts
Once drafting, review or fulfilment has started, refunds may be partial or declined to reflect work completed.
4. Quality issues
If delivery does not materially match the agreed scope, contact us and PARTECH will prioritise correction, rework, or an appropriate partial refund where justified.
5. How to request a refund
Email hello@partech.uk with your order reference, reason and supporting details. We aim to review requests promptly and respond with the next steps.
Questions about this policy? Email hello@partech.uk.